Terms and Conditions
Effective Date: 20th July 2025
Company: The Hub Connection LLC Location: 21414 Provincial Blvd, Katy, TX 77450
Email: info@thehubconnectionllc.com
Phone: (281) 944-907
Acceptance of Terms
By accessing, browsing, or placing an order with The Hub Connection LLC, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services or website.
Medical Disclaimer
All products offered are intended for use under the supervision of a qualified healthcare professional. The Hub Connection LLC does not provide medical advice, diagnosis, or treatment. Always consult with a licensed medical provider regarding your health or equipment needs.
Shipping and Delivery
- We ship within Texas and across the United States.
- Most orders are processed and shipped within 1–2 business days.
- Delivery timelines may vary based on location and shipping method.
- Shipping fees are non-refundable unless due to a company error.
Warranties and Liability
- We honor all manufacturer warranties on applicable items.
- The Hub Connection LLC is not liable for misuse or improper installation of equipment.
- In no event shall our liability exceed the purchase price of the product in question.
Ordering and Payment
- We accept payments via major credit/debit cards, bank transfers, and approved purchase orders.
- Orders are subject to product availability and may be canceled or delayed based on stock levels.
- Payment is required prior to shipment unless other terms have been pre-approved.
Returns and Exchanges
- Returns must be requested within 3 days of delivery.
- Items must be unused, unopened, and in original packaging.
- Due to hygiene and safety standards, no returns are accepted for opened medical supplies or used DME products.
- A restocking fee may apply (up to 20%) on non-defective returns.
- To initiate a return, please contact us at info@thehubconnectionllc.com.
Privacy Policy
We respect your privacy. Any personal or medical information collected is used solely for order fulfillment and customer service. We never sell or share customer data without consent. For more details, please see our Privacy Policy.
Product Descriptions
We strive for accuracy, but we do not guarantee that product descriptions, pricing, or other content is error-free. We reserve the right to correct errors and update information without prior notice.
Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
Compliance
The Hub Connection LLC complies with all applicable federal and state regulations, including HIPAA and DMEPOS standards. Our team maintains high standards of ethical conduct and regulatory adherence.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising shall be resolved in the jurisdiction of Harris County, Texas.
Contact Us
These terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising shall be resolved in the jurisdiction of Harris County, Texas.
